love as a leadership skill

AUDIO: 3 Things to Consider if You Ever Want to Trust Anyone

by Greg Yates | Breakthrough Leadership

E ffective leadership is birthed in an environment of trust.

Haven’t you heard it said, “Trust, but verify!” Really? I’ve said it a hundred times as a business owner, but now I’m not so sure. What I’m pretty sure is, when I’ve said this it’s because there was no trust!

We Were Created to Live in Deep Relationships of Trust

I don’t want to demand hours of reports that people have to figure out how to scam. I want to believe in people! I want to have a living breathing trust relationship that gets things done. Lack of trust WEARS ME OUT!

Trust can’t be built on:

  • Good customer service
  • The latest best seller
  • Policies and procedures

Trust isn’t a technique!

We had only one word to describe Tyler and it soon became a one-word joke: “phenomenon.” He was a fair machinist, but every time he made a mistake, it was an unexplainable phenomenon! “No, I checked that twice. No, the vice was indicated in and the head was trimmed in. That’s not it. No, I wasn’t running the cutter too fast, the material was flawed.”  …On and on.

After a couple years of it, I had money riding that an alien abduction would eventually make the rounds as an excuse for being late.

It was irritating, of course, but even worse was the “crying wolf” reputation that permeated his every word. The erosion of trust became so great we discounted everything he said, assuming it was untrue. Every interaction was met with baggage and his value was deeply diminished.

I didn’t want to feel that way. I wanted to trust him. I tend to be someone who gives trust easily. I want to believe in people!

What does it say about my leadership if my business lacks Trust?  

Can I lead others if they don’t trust me? Can I fulfill my purpose if I don’t trust them to fulfill theirs?

3 things to Consider if You Want to Trust Anyone: 


1. You Must Consider What Trust Is 

Stephen Covey, Jr. says that trust is the one thing common to every individual, relationship or business that has the potential to create unparalleled success or the most underestimated possibility for failure.

  1. Trust is a skill you can learn. And, if you can learn it, you can teach it.
  2. Trust is alive. It can be damaged, injured, healed, nourished and even killed. But it can’t be dictated.

 2. You Must Consider What Trust Does

  1. Trust affects the quality of every relationship, every communication, and every business venture. It is the greatest indicator of team performance there is.
  2. Trust creates confidence. Think of the people you trust. How many times do you feel compelled to check up on them? Trust allows good strategies to find traction.
  3. Trust increases margin for error. Where trust exists, misunderstandings are overlooked, mistakes are easily forgiven. Trust creates a mysterious thing called, “the benefit of the doubt.”

 3. You Must Consider Where Trust Comes From

    1. We learn about trust and its origins from God. Trust is part of His Divine Nature. Ultimately, if we are to understand trust at all, it’s through learning to trust Him.
    2. Deep relationships strengthen trust. Trust strengthens the relationship. Once the flywheel of relationship is in motion, true momentum is created through trust.
    3. Trust also comes from trusting ourselves. If we don’t trust ourselves, we won’t trust others. And, if we don’t believe God trusts us, it will destroy any possibility of a complete trust relationship with Him.

Leadership gets results building on a foundation of trust! To create a culture of trust is a direct result of a reciprocal trust relationship with God. 

Instead of figuring out how to live and monitor “distrust”, I am determined to cultivate an environment of complete trust; even if it means vulnerability. When the basis for relationships and entire organizations is built on genuine trust, we are ready to experience all that God has in store.

Add your comments to the conversation: Have you ever experienced the erosion of trust with a team, or an individual under your leadership? Have you ever been a part of culture where trust was the norm? Post your reply below.

About Greg

Greg Yates has been a Chicago area businessman for over 30 years. He’s the author of the book, "Broken - How Being Broken Unlocked The Greatest Success of My Life". He has simultaneously owned 14 different businesses in a variety of industries; including real estate, manufacturing, payroll, and technology. Greg has also been an investor and a board member. He attended Olivet Nazarene University. He has a passion for flying. He’s had a pilot’s license for over 30 years and owned a variety of airplanes. Greg and his wife Vicki have been married over 37 years. They have a son, a daughter and seven grandchildren.

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